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Questions and answers about Mobilet

Short answers to the questions carriers and bus stations in Moldova ask most often.

Mobilet in brief

  • What it isTicketing and passenger transport management system.
  • WhereRepublic of Moldova: buses, minibuses and rail.
  • Sales channelsStation desk, company office, driver on board, online on the website and in the tiki app.
  • TerminalsBanks' Android POS terminals: PAX, SUNMI, SmartOne.
  • LanguagesRomanian, Russian, English.
  • CompanyINTELLIGENT & SUSTAINABLE SYSTEM S.R.L., Chișinău.

Frequent questions

What is Mobilet?

Mobilet is a ticketing and passenger transport management system in Moldova. Bus stations, carriers, drivers and passengers work in one registry: a ticket sold at the desk, on board or online is visible to everyone at once.

Who is Mobilet for?

Bus and minibus carriers, bus stations and rail transport. It fits a company with a few vehicles as well as a network of stations.

Must a transport company in Moldova issue fiscal receipts?

Yes. Selling a ticket is a payment from a passenger, so every sale needs a fiscal receipt, including on board and online. In Mobilet the receipt prints automatically at the moment of sale. More on the Fiscalization page.

Which terminals does a driver need?

Banks' Android POS terminals: PAX, SUNMI or SmartOne. The partner bank supplies the terminal under an acquiring contract, so there is no separate register to buy for the bus.

Do on-board sales work without internet?

Yes. The ticket is sold and the receipt printed offline, and the data reaches the system when the connection returns.

Can tickets be sold online?

Yes, on the website and in the tiki app. Passengers pay by card or MIA QR, and the seat closes at once at desks and with the driver. More on the Online ticket sales page.

Who issues refunds?

The bus station desk, through the cabinet. Drivers do not issue refunds.

What happens to passengers if a trip is cancelled?

The cashier moves the passenger to a trip later today that has not left yet or to a future one, or returns the money. Everything is visible in reports.

Does a carrier see the station's sales?

Yes. The station desk's sales for your trips appear at once in the carrier cabinet, and settlements show how much the station owes you.

How much does Mobilet cost?

The price depends on the number of terminals and sales channels. We calculate it for each company after a short call.

How long does onboarding take?

It depends on the number of routes and terminals. We start with a few trips, training is included, and sales never stop.

How is Mobilet different from an ordinary fiscal terminal?

A terminal only prints the receipt. Mobilet adds on-board sales, the link to stations, an online channel, trips and reports. See the point-by-point comparison.

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